Privacy policy

Introduction

At gsmfeed, safeguarding the privacy and protecting the personal and financial information of our clients and website visitors is a top priority. This Privacy Policy outlines how we collect, use, and protect your information. By creating an account or using our website, you consent to the collection and use of your personal information as detailed in this policy.

Collection of Personal Information

We collect information necessary to open your account, facilitate business transactions, and ensure the security of your assets and privacy. This includes data that helps us understand your needs and preferences.

The information we collect directly from you includes details required for communication, such as your name, mailing address, phone number, and email address. Additionally, when you open an account, we collect demographic information like your birth date, education, and occupation. We also assess your trading experience, approximate annual income, and net worth to better understand your financial position.

Usage of Personal Information

We use your personal information solely for purposes that enable us to provide high-quality services and security. For example, the information you provide helps us verify your identity and contact details, set up your trading account, issue account numbers and secure passwords, maintain account activity, and communicate with you regarding your account. This data also allows us to enhance our services, customize your browsing experience, and inform you about products, services, or promotions that may be of interest.

Our Affiliates and Partners

We may share your information with our affiliates when necessary to deliver the products or services you’ve requested, or to provide opportunities to engage with offerings from our affiliates. Additionally, we may partner with other companies to offer high-quality products and services that could be valuable to you. To ensure these offerings are relevant and beneficial, we may share some of your information with our partners and affiliates. The use of your personal information by these entities is restricted to the purposes identified in our agreements with them.

Non-Affiliated Third Parties

We do not sell, license, lease, or otherwise disclose your personal information to third parties, except as described below.

We reserve the right to disclose your personal information to third parties when required by law, such as to regulatory, law enforcement, or other government authorities. We may also share your information with credit reporting or collection agencies, or as necessary to protect our rights or property.

To enhance our services, we may engage other companies to perform certain internal functions, such as account processing, client service, or satisfaction surveys. We may also share client information from our database with third parties to help us analyze client needs and inform clients of relevant product and service offerings. The use of this information by third parties is strictly limited to the tasks we request and for no other purpose. All third parties with whom we share personal information are required to protect it in a manner consistent with our standards.

Limitation of Responsibility

If you choose to purchase a product or service offered by another company, any personal information you provide to that company will no longer be covered by our Privacy Policy. We are not responsible for the privacy practices or content of sites linked to our website, nor do we control the use or protection of information you provide to or that is collected by those sites. When linking to a co-branded or third-party website, you may be asked to provide registration or other information. Please be aware that this information is being provided to a third party, and we encourage you to review their privacy policy.

Opting Out of Non-Public Personal Information Disclosures

You have the right to opt out of having your non-public personal information shared with certain non-affiliated third parties. To do so, please contact our client service representatives. An opt-out election by one account holder of a joint account will apply to all account holders of that account. Each account you hold with us requires a separate opt-out election.

Use of Cookies

We use cookies to help secure your trading activities and enhance the performance of our website. Cookies are small text files sent from our web server to your computer, which do not contain personal or account information. They enable the site to recognize that a page request comes from someone who has already logged in.

We may share website usage information with reputable advertising companies to target our internet banner advertisements on this and other sites. For this purpose, pixel tags (also known as clear gifs or web beacons) may be used to track the pages you visit. The information collected via these pixel tags is not personally identifiable.

To improve our website, we may use a third party to track and analyze usage and statistical volume information. This third party may use cookies to monitor behavior and may set cookies on our behalf. These cookies do not contain any personally identifiable information.

Communications

Unless specified otherwise for a particular service, any communications or materials you send through our services, including information, data, questions, comments, or suggestions (your "Communications"), will be treated as non-proprietary and non-confidential.

By accepting this policy, you grant us a license to use your Communications in any manner we see fit, either on the website or elsewhere, without liability or obligation to you. We may freely use any ideas, concepts, know-how, or techniques contained in your Communications for any purpose, including but not limited to developing and marketing products.

While we are entitled to review or retain your Communications, we are not obligated to do so. We may monitor your Communications to evaluate service quality, ensure compliance with this policy, enhance website security, or for other reasons. You agree that such monitoring does not entitle you to any cause of action or other rights regarding our monitoring methods. We will not be liable for any costs, damages, or expenses incurred by you as a result of our monitoring activities.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If significant changes are made, the revised policy will be posted on our website, and a notice will be displayed to inform you of these changes. You agree that posting the revised policy on the website constitutes actual notice to you. Any disputes over our Privacy Policy are subject to this notice and our Customer Agreement. We encourage you to periodically review this policy to stay informed about how we collect, use, and disclose your information. If you have any questions that are not addressed here, please contact our Client Services team.

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